Team

Meet the SkyTerra Team.

OUR LEADERS

Dan Bergeron

Co-Founder

Bio

FOUNDING PARTNER

Dan spearheads the company’s business development initiatives, operations, and vision for a client-first centric culture of excellence.

Passionate about providing businesses with an independent advisory perspective for data center modernization, digital transformation and managed services, his model for delivering customers strategic and comprehensive roadmaps is firmly-rooted in the belief they should be solutions for both technical and business goals.

Dan has an extensive information technology career in the financial services and VAR industries. After serving as an Assistant Vice President and Manager of Messaging Technologies at Wellington Management LLP, Dan became a Lead Solutions Architect and Microsoft vTSP at Presidio. There he grew the Microsoft practice through his ability to sell solutions and not product. A member of the exclusive Microsoft Partner Advisory Board, he is highly-engaged and exposed to the cutting edge of technology which he is often asked to present and discuss at companies, associations and chambers of commerce.

A native of New Hampshire and very proud of his French Canadian heritage, Dan enjoys the outdoors, hiking, snowboarding and scenic rides on his motorcycle when he can squeeze it in. When not on the slopes, he can be found attending one of his children’s numerous baseball or soccer games.

Darren Schriever

Co-Founder

Bio

FOUNDING PARTNER

Darren oversees the Modern Data Center efforts at SkyTerra Technologies, as well as the company’s technology infrastructure.

A thoroughly-detailed engineer with over 20 years of experience, he has worked in the demanding fields of finance and education information technology as an administrator, director, and manager for such companies as Blackbaud, NaviSite, and Wellington Management LLP. Highly-skilled, Darren is also an excellent and articulate communicator; offering clarity and simplification to engagements that are often complex and abstract. An effective team manager, he can successfully guide teams on the importance of big picture strategy down to the finite details for deployment. Darren often says: “My goal is to simplify the challenges of IT so companies can focus on their success and that of their teams.”

Darren volunteers as a Fire Lieutenant and EMT for Amherst (NH) Fire Rescue. A role he’s quietly passionate about. He’s heavily involved with many community events and associations such as the 9/11 Memorial Stair Climb and the Amherst Fire Department Color Guard – an honorary guard that pays tribute to fallen firefighters and their surviving family members in funeral and memorial services. When not on duty, Darren is typically training new recruits or chauffeuring his daughters to their next sporting event.

Armando Rivera

Engineering Manager

Bio

ENGINEERING

With more than 17 years of experience, Armando serves as the Engineering Team Manager and is responsible for SkyTerra’s large engineering client portfolio. Detail-oriented at the core, Armando uses his broad and deep technology skills across a range of client needs. He translates business needs into solutions, balancing cost, administration overhead and timelines; working in partnership with clients, solutions architects, external vendors and other SkyTerra departments.

The eldest of three brothers, Armando (Mando) lives in San Antonio, Texas, with his wife and two dogs. He is an avid outdoor and off-road enthusiast, traveler and hobby automotive mechanic/fabricator. His spare time is usually spent with his large family and close friends.

Valerie R. SkyTerra Technologies Controller

Valerie Rogers

Controller

Bio

OPERATIONS

Valerie serves as the financial leader for SkyTerra and is responsible for company-wide accounting operations. Detail-oriented at the core, Valerie focuses on building financial tracking and planning systems that will continue to allow SkyTerra to grow and serve businesses with scalable and secure cloud solutions. Her adaptability and creativity will continue to usher smooth transitions for client and internal relationships.

As a member of her local recreation commission, Valerie helps provide constituents of all ages with the opportunity to participate in athletics, personal enrichment, and other activities. She also helps feed the hungry through her work with the Peach Project. Valerie is a graduate of Johnson & Wales University and resides in Southern New Hampshire with her husband and four children.

Chad Goodrich

Managed Services Manager

Bio

MANAGED SERVICES

Chad leads the Managed Services team, which is responsible for supporting the wide array of services SkyTerra architects for its clients. Though his leadership and experience using ITIL and Agile frameworks and processes, he is working to scale the Managed Services department to support more of our clients’ needs. Chad joined SkyTerra in February 2020.

Chad lives in the seacoast of New Hampshire, with his wife and two children. You can often find him skiing or hiking with his family, attending his kids’ sporting events, or volunteering as an Assistant Scout Master with his son’s Scouts BSA Troop. He also loves to research new and emerging technologies, and is usually building, installing, or testing a computer, home theater system, or smart home device.

Steven Palanza, PMP, CSM

Senior Project Manager

Bio

PROJECT MANAGEMENT

Based in our Freeport, Maine office and leading our Project Management team, Steven applies his highly-advanced technical experience to create solutions our customers need with the greatest efficiency, security, and best practices. Steven has been with us since mid-2017.

Steven enjoys hiking, snowshoeing and camping. He lives in the Greater Portland, Maine area with his family and cat.

OUR TEAM

Aaron D.

Systems Engineer

Bio

ENGINEERING

An experienced systems engineer with a demonstrated history of working in the computer software industry, Aaron implements, supports and maintains a variety of IT services, including Azure cloud, networking, security, email, systems integration, governance and disaster recovery both on premises and in the Azure cloud for SkyTerra clients. Aaron is skilled in Microsoft Azure, Data Center Virtualization, Microsoft Endpoint Management (Intune), Windows Desktop and Server Operating Systems, Storage Area Network (SAN), Technical Support and Active Directory.

A resident of Texas, Aaron enjoys camping and spending time at the beach with his wife and two young children. He volunteers in his local community and looks forward to visits with his college-age daughter in New York.

LinkedIn Profile

Bret Tartaglino

Customer Success Manager

Bio

CUSTOMER SUCCESS

Bret strives to best understand each customer’s business needs and how to align customers to their IT roadmap to provide a secure, modernized environment.

An IT specialist with more than 20 years of leadership experience, Bret excels in helping businesses develop scalable IT architectures with multi-tier enterprise solutions, management systems and custom components. He relies on market intelligence, technical visibility, strategic advice and process development to design efficient IT solutions.

Bret’s career in IT is full of examples of translating strategic enterprise objectives into measurable technology projects that reduce downtime, improve security and enable growth. Most recently, he served as Director of Infrastructure and End User Services at TESARO, INC./GSK, where he established a culture of “cloud first” to drive productivity. Prior to that position, he was the IT Leader and Strategic Advisor at mindSHIFT Technologies managing and advising a diverse client base of small and medium size businesses. He has multiple degrees in computer science, network administration and information technology project management, along with a host of Microsoft, CompTIA, Veeam and CIW certifications.

Originally from Southern California, Bret has lived in the Worcester, Massachusetts, area for the last 12 years where he enjoys hiking, golfing, motorcycle riding and spending time with friends and family.

Connect with Bret

Chris L.

IT Team Lead

Bio

MANAGED SERVICES

Chris is primarily responsible for building and managing an on-site client infrastructure staff, as well as serving as liaison and manager of the Managed Services team. He splits his time between our Nashua headquarters and our client in Boston.

Originally from Philadelphia, Chris has lived in Marlborough, Massachusetts for 20 years. He enjoys weekend walks in the woods with his wife and two daughters and listening to music, and recently started taking piano lessons.

Cyndy W.

Endpoint Solutions Engineer

Bio

MANAGED SERVICES

As an Endpoint Solutions Engineer, Cyndy is dedicated to helping businesses manage and secure endpoints for the whole lifecycle. She brings more than 25 years of experience working in endpoint management and consulting in banking, financial services, biotech, and state and local governments. She has helped various companies with patch management, operating system deployment, security compliance, managing a new or existing environment, third tier support, and documenting and training staff on tools and best practices. She is always keeping an eye on the new features and functionality in her technology space so she can counsel her clients on how they can best utilize the technology.

Cyndy enjoys boating, pilates, getting her steps in by walking her dog and hanging with good friends. A graduate of Clark University, she resides outside of Boston with her husband and dog.

Daren R.

Sr. Systems Engineer

Bio

ENGINEERING

Daren is responsible for working with businesses through their digital transformation journey. He works on Teams/Skype VOIP, Microsoft 365 and Microsoft Virtual Desktop, as well helping clients get more of Azure as they expand in the cloud. Daren has been with us since December 2019.

Daren lives in Groton, MA, and spends his spare time doing CrossFit and hiking and mountain biking in the summer and skiing in the winter with his wife and twin boys.

Derek S.

Desktop Architect

Bio

ENGINEERING

As a SkyTerra desktop architect, Derek is responsible for providing in depth knowledge of endpoint management to our clients and the SkyTerra team. His extensive and varied background gives him a unique perspective on endpoint management and user experience. Derek has been with SkyTerra since 2017.

When not working or spending time with his family Derek likes to golf in the warmer months, fights the dadbod daily by attempting to CrossFit while also doing many classic nerd things like video games, building his own gaming computer and reading Sc-Fi/Fantasy novels.

Jason M.

Systems Analyst

Bio

Jorge Q.

Systems Analyst

Bio

SYSTEMS ANALYST

An analytical IT professional with over 10 years experience in the information technology field, Jorge works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and user onboarding. His expertise enables him to solve a multitude of issues efficiently. Jorge holds a master’s in information technology. His core competencies include Active Directory, network security, operating systems support, server administration and endpoint management.

Outside of work, Jorge loves to hike, ride horses and spend time at the ocean, either swimming or riding a JetSki. A graduate of Boston University, he resides in southern Massachusetts with his family.

Kevin S.

Systems Analyst

Bio

MANAGED SERVICES

Kevin works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting, and onboarding. His expertise enables him to solve a multitude of issues efficiently.

Kevin is an energetic and talented IT Professional. His core competencies include AD, O365, OKTA, networking, and SCCM. Meraki Firewalls, Azure Active Directory, Network Security, Wireless Technologies, Server Administration, and Endpoint Imaging.

Kevin joined SkyTerra Team in November 2021 after working as an IT Project Coordinator for at a large health organization. At his previous position he focused on HIPAA reis assessment, monthly Phishing campaigns, AD domains migration related to new acquisitions, and ISP acquisitions for 30 Clinics.

Kurt A.

Systems Analyst

Bio

MANAGED SERVICES

Kurt works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and onboarding. His expertise enables him to solve a multitude of issues efficiently.

Kurt lives with his wife, two daughters, and two dogs in Peabody, Massachusetts. When not helping SkyTerra clients he can be found playing guitar, and watching football and hockey.

Landon M.

Project Manager

Bio

Lori B.

Project Manager

Bio

PROJECT MANAGEMENT

As Project Manager, Lori is responsible for designing and executing cloud migration strategy solutions for our clients. An insightful and strategic information technology manager, she has deep experience project managing global IT system implementations and leading teams. Using her extensive skills in unifying cross-cultural and cross-functional IT teams with integrity, respect and open-mindedness, Lori brings a great technical understanding to the projects she manages for our clients. Lori is a certified associate in project management from the Project Management Institute and is Professional Scrum Master I certified by Scrum.org.

Lori resides in Derry, New Hampshire with her husband and two sons. When she’s not caught up in the football, hockey and golf seasons, she loves to spend time with family and cooking up feasts. She enjoys gardening, nature and puzzle games. She also loves to learn about world cultures and has traveled extensively.

LinkedIn Profile

Luis G.

Systems Analyst

Bio

MANAGED SERVICES

Luis works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and user onboarding. His expertise enables him to solve a multitude of issues efficiently. Luis is an extensively trained and talented IT professional with over 10 years of experience in the information technology field with an abundance of knowledge who excels at learning new technologies. His core competencies include operating systems support, network security, server administration and endpoint management.

Luis has previous experience in supporting IT in real estate investment and health system organizations. He lives in Massachusetts with his family and enjoys hiking and golf in his free time.

LinkedIn Profile

Meg S.

Finance and HR Administrator

Bio

OPERATIONS

Meg works with the controller assisting with AP/AR, Payroll, and Human Resources administration. Focused on day-to-day financial standings, Meg is responsible for all vendor accounts and accounts receivable. Consistent account management is key to SkyTerra's growth and to serve businesses with scalable and secure cloud solutions. Her attention to detail and responsiveness ensures all client and vendor relationships are maintained. Meg has more than 20 years of experience with AP/AR, vendor management, and payroll.

Meg lives in Southern New Hampshire with her husband and daughter. As a Maine native, she spends a lot of time visiting with family there. While at home she and her husband have lots of projects around the house that they work on together. She also loves to cook and get together with friends.

Michael D.

Systems Analyst

Bio

MANAGED SERVICES

Michael works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and onboarding. His expertise enables him to solve a multitude of issues efficiently.

Michael is a highly motivated and talented IT professional with 20+ years’ experience in the information technology field with an abundance of knowledge who excels at learning new technologies. His core competencies include Meraki Firewalls, Azure Active Directory, network security, wireless technologies, server administration and endpoint imaging.

An avid video gamer, tech geek and animal advocate, Michael enjoys biking, hiking and taking in the scenery locally and in other areas of New England.

LinkedIn Profile

Mike S.

Senior Systems Engineer

Bio

OFFICE 365 ADMINISTRATION EXPERT

Mike serves as Senior Systems Engineer with expertise in O365 Administration at SkyTerra.

Mike is a results-driven, customer-focused, articulate, and analytical Senior Engineer who can think “out of the box”. Strong in design and integration problem solving skills. His deep background in SharePoint server installations, configurations, and customizations allow him to customize scalable solutions to best fit our client’s needs. Mike is also well versed in SQL DBA administration and database analysis and design, .NET.

Sought after client documentation and end user training are always delivered on time and end user friendly. Mike consulting experience is diverse with B2B, B2C, and enterprise clients. Everything is done with the idea that securing the company’s data is the number one priority. Mike join the SkyTerra team in 2020.

Mike is an avid golfer and cyclist, and a Psycho Bruins Fan (hasn't missed a game in over 20 years - including watching a game via webcam pointed at a television via Skype while traveling to Texas). He participates in many food drives and scholarship fund raisers in FL. Mike resides in Cape Coral with wife and 3 fur-babies and is still deeply rooted in the New England area where his family and 2 "children" live.

Roberto C.

Systems Engineer

Bio

Ross Jordan

Customer Success Manager

Bio

CUSTOMER SUCCESS

Ross serves as a Customer Success Manager using his broad and deep technology skills across a range of client verticals. Ross is a dynamic and analytical professional with more than 10 years of experience in business development, revenue growth and global sales across a variety of industries. He has a proven history of successfully and sustainably driving revenue, scaling growth and globalizing companies with data-driven insights and strategic solution development/deployment.

Ross loves to reach into the classroom and engage with children from third grade all the way through their senior year in high school, helping them understand the basics of capitalism and financial decision making. Ross is also initiating a 501(c)(3) scholarship program to help at-risk and impoverished children find the means to acquire critical sports equipment and have access to gyms, travel and other resources to ensure they have the same opportunity as others to succeed in their desired endeavors. Ross and his wife Debbie spend most of their free time traveling the world, climbing mountains, fly fishing and enjoying wineries.

Sean R.

Systems Analyst

Bio

MANAGED SERVICES

Sean works directly with clients and is a motivated and talented IT professional. Highly trained in networking, Sean excels in building servers and configuring them with virtual machines related to Active Directory and remote desktop licensing. His other core competencies include deploying VoIP phone systems, maintaining client servers, networks and endpoints. He has previous experience as a helpdesk support technician.

When he’s not volunteering with the Rotary of Nashua West, Sean spends his free time sailing and kayaking in lakes around the Northeast. He lives in southern New Hampshire.

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Tabitha J.

Systems Analyst

Bio

MANAGED SERVICES

As outsourced onsite tech support, Tabitha uses her extensive Office 365 expertise and customer services experience to identify our client’s problems and resolve them quickly. She also remotely assists other client’s technical problems and answers licensing questions and requests. Tabitha started with SkyTerra in November 2019.

Tabitha lives on a 5-acre hobby farm outside of Austin, Texas with her veteran husband and young son. Together they care for chickens and hope to raise goats, rabbits, and bees.

Tim W.

Systems Engineer

Bio

MANAGED SERVICES

Tim works directly with SkyTerra clients to resolve complex customer account support needs in the Managed Services department.

Tim is an IT Professional with over 12 combined years of experience. He has served as liaison between IT departments and various office locations. Tim’s has a strong background in collaborative team management, AD, Exchange, SCCM, Networking, and O365 administration.

Tim joined SkyTerra Team in November of 2021 after working as an Infrastructure Engineer for global IT Consulting Company. At his previous position Tim overseed multi-site Team management, asset lifecycle, AD administration, and O365 administration for his clients.

Victor R.

Systems Engineer

Bio

ENGINEERING

Victor serves as a client-dedicated IT infrastructure resource for SkyTerra and is responsible for maintaining and innovating solutions. As a highly experienced systems engineer, Victor uses his broad and deep technology skills to implement, support and maintain a variety of IT services including Azure cloud, networking, security, email, system integration, governance and disaster for SkyTerra clients. He splits his time between our Nashua headquarters and our client in Boston. With over 30 years of enterprise experience, Victor has earned expertise in Microsoft 365, server architecture and support, networking, software distribution services (SCCM/SMS), software virtualization and software packaging.

Victor lives in Massachusetts with his wife and children. He enjoys hiking, both freshwater and saltwater fishing, kayaking and riding his motorcycles. He enjoys participating in competitive sports like motorcycle track days and shooting competitions. He is bilingual, speaking, reading and writing fluent Portuguese. He is currently in the process of learning Italian, French and Japanese.

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Pomy B.

Systems Analyst Consultant

Bio

MANAGED SERVICES

Pomy provides onsite tech support for a SkyTerra client based in Vancouver BC. As a Microsoft Certified Professional he is able to quickly navigate infrastructure migration to Azure/OKTA and quickly identify solutions and provide support for whatever daily challenges cross his path.

Pomy Lives in North Vancouver BC with his wife and son. He enjoys skiing, playing guitar, lifting weights, and running. He has a keen interest in watching financial markets.

Baker H.

Systems Analyst Consultant

Bio

MANAGED SERVICES

Baker is based in Northern California providing onsite support in the Bay Area and remote support nationally. Certified as an expert-level Microsoft 365 Administrator, he is able to help clients with a wide range of projects from secure collaboration to Azure migrations.

Baker lives in Petaluma, CA with his wife. He enjoys designing, building and flying all types of model RC aircraft and is an amateur investor. He enjoys hiking with his wife through the many parks and preserves in northern CA and volunteering for COTS, a local nonprofit focused on affordable housing.

Want to join the SkyTerra team?

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Vision

Empower business through smarter solutions

Mission

We build long-term relationships with our clients by collaborating on, building, and executing a vision which empowers their business to focus on what they do best. We are guided by our people-centric values and by putting the client first.

Core Values

We never stop learning, innovating, and improving

We act with empathy, integrity, and humility

We believe people come first

We strive for diversity and inclusion

We understand that transparent accountability validates trust

We continually access our workplace culture to identify opportunities to strengthen team relationships

The “Take Control of Tech” Plan

Invest in technology so you can spend more time on your business

Schedule a virtual or in-person consultation

Tell us your challenges, needs and goals

Get back to business while we make your IT easy

Book a Meeting

Team

Meet the SkyTerra Team.

OUR LEADERS

Dan Bergeron

Co-Founder

Darren Schriever

Co-Founder

Armando Rivera

Engineering Manager

Valerie Rogers

Controller

Chad Goodrich

Managed Services Manager

Steven Palanza, PMP, CSM

Senior Project Manager

OUR TEAM

Aaron D.

Systems Engineer

Bret Tartaglino

Customer Success Manager

Chris L.

IT Team Lead

Cyndy W.

Endpoint Solutions Engineer

Daren R.

Sr. Systems Engineer

Derek S.

Desktop Architect

Jason M.

Systems Analyst

Jorge Q.

Systems Analyst

Kevin S.

Systems Analyst

Kurt A.

Systems Analyst

Landon M.

Project Manager

Lori B.

Project Manager

Luis G.

Systems Analyst

Meg S.

Finance and HR Administrator

Michael D.

Systems Analyst

Mike S.

Senior Systems Engineer

Roberto C.

Systems Engineer

Ross Jordan

Customer Success Manager

Sean R.

Systems Analyst

Tabitha J.

Systems Analyst

Tim W.

Systems Engineer

Victor R.

Systems Engineer

Pomy B.

Systems Analyst Consultant

Baker H.

Systems Analyst Consultant

Want to join the SkyTerra team?

Vision

Mission

Core Values

The “Take Control of Tech” Plan

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Services

About SkyTerra