Team

Meet the SkyTerra Team.

OUR LEADERS

Dan Bergeron

Co-Founder

Bio

CO-FOUNDING PARTNER

Dan spearheads the SkyTerra’s business development initiatives, operations, and business to business and partner relationships. He leads with the vision of a client-first culture of excellence. Dan is passionate about providing businesses with an independent advisory perspective for data center modernization, digital transformation and managed services. His model for delivering customers strategic and comprehensive roadmaps is firmly-rooted in the belief they should be solutions for both technical and business goals.

A native of New Hampshire and very proud of his French-Canadian heritage, Dan enjoys the outdoors, hiking, snowboarding and scenic rides on his motorcycle when he can squeeze it in. When not on the slopes, he can be found attending one of his children’s numerous baseball, soccer games, or ski races.

Darren Schriever

Co-Founder

BIO

CO-FOUNDING PARTNER

Darren brings a big picture strategic approach to analyzing, building, and implementing IT infrastructure for SkyTerra clients. His leadership extends across the organization as principal systems engineer. Adept at implementing the creative ideas that he and his partner develop, Darren works to simplify the IT challenges businesses face. He works closely to gain a deep understanding of each of SkyTerra’s client’s needs and communicates solutions that get to the heart of the problem at hand.

Darren spends a significant amount of his time out of the office working with new volunteer firefighter recruits and performing duties as Lieutenant and EMT for Amherst Fire Rescue. In addition, he serves as a rescue swimmer on the New Hampshire swift water response team, where he deploys to provide natural disaster relief. The other top priority in his life are his two daughters. You can usually find them together at one of their many sporting events.

Chad Goodrich

Managed Services Manager

Bio

MANAGED SERVICES

Chad leads the Managed Services team, which is responsible for supporting the wide array of services SkyTerra architects for its clients. Though his leadership and experience using ITIL and Agile frameworks and processes, he is working to scale the Managed Services department to support more of our clients’ needs. Chad joined SkyTerra in February 2020.

Chad lives in the seacoast of New Hampshire, with his wife and two children. You can often find him skiing or hiking with his family, attending his kids’ sporting events, or volunteering as an Assistant Scout Master with his son’s Scouts BSA Troop. He also loves to research new and emerging technologies, and is usually building, installing, or testing a computer, home theater system, or smart home device.

Steven Palanza, PMP, CSM

Senior Project Manager

Bio

PROJECT MANAGEMENT

Based in our Freeport, Maine office and leading our Project Management team, Steven applies his highly-advanced technical experience to create solutions our customers need with the greatest efficiency, security, and best practices. Steven has been with us since mid-2017.

Steven enjoys hiking, snowshoeing and camping. He lives in the Greater Portland, Maine area with his family and cat.

Valerie Rogers

Controller

Bio

OPERATIONS

Valerie serves as the financial leader for SkyTerra and is responsible for company-wide accounting operations. Detail-oriented at the core, Valerie focuses on building financial tracking and planning systems that will continue to allow SkyTerra to grow and serve businesses with scalable and secure cloud solutions. Her adaptability and creativity will continue to usher smooth transitions for client and internal relationships.

As Commissioner of her local recreation commission, Valerie helps provide constituents of all ages with the opportunity to participate in athletics, personal enrichment, and other activities. She also helps feed the hungry through her work with the Peach Project. Valerie is a graduate of Johnson & Wales University and resides in Southern New Hampshire with her husband and four children.

OUR TEAM

Bret Tartaglino

Customer Success Manager

Bio

CUSTOMER SUCCESS

Bret strives to best understand each customer’s business needs and how to align customers to their IT roadmap to provide a secure, modernized environment.

An IT specialist with more than 20 years of leadership experience, Bret excels in helping businesses develop scalable IT architectures with multi-tier enterprise solutions, management systems and custom components. He relies on market intelligence, technical visibility, strategic advice and process development to design efficient IT solutions.

Bret’s career in IT is full of examples of translating strategic enterprise objectives into measurable technology projects that reduce downtime, improve security and enable growth. Most recently, he served as Director of Infrastructure and End User Services at TESARO, INC./GSK, where he established a culture of “cloud first” to drive productivity. Prior to that position, he was the IT Leader and Strategic Advisor at mindSHIFT Technologies managing and advising a diverse client base of small and medium size businesses. He has multiple degrees in computer science, network administration and information technology project management, along with a host of Microsoft, CompTIA, Veeam and CIW certifications.

Originally from Southern California, Bret has lived in the Worcester, Massachusetts, area for the last 12 years where he enjoys hiking, golfing, motorcycle riding and spending time with friends and family.

Connect with Bret

Chris Lowe

IT Team Lead

Bio

MANAGED SERVICES

Chris is primarily responsible for building and managing an on-site client infrastructure staff, as well as serving as liaison and manager of the Managed Services team. He splits his time between our Nashua headquarters and our client in Boston.

Originally from Philadelphia, Chris has lived in Marlborough, Massachusetts for 20 years. He enjoys weekend walks in the woods with his wife and two daughters and listening to music, and recently started taking piano lessons.

Cyndy Wall

Endpoint Solutions Engineer

Bio

MANAGED SERVICES

As an Endpoint Solutions Engineer, Cyndy is dedicated to helping businesses manage and secure endpoints for the whole lifecycle. She brings more than 25 years of experience working in endpoint management and consulting in banking, financial services, biotech, and state and local governments. She has helped various companies with patch management, operating system deployment, security compliance, managing a new or existing environment, third tier support, and documenting and training staff on tools and best practices. She is always keeping an eye on the new features and functionality in her technology space so she can counsel her clients on how they can best utilize the technology.

Cyndy enjoys boating, pilates, getting her steps in by walking her dog and hanging with good friends. A graduate of Clark University, she resides outside of Boston with her husband and dog.

Connect with Cyndy

Daren Rathbone

Sr. Systems Engineer

Bio

ENGINGEERING

Daren is responsible for working with businesses through their digital transformation journey. He works on Teams/Skype VOIP, Microsoft 365 and Microsoft Virtual Desktop, as well helping clients get more of Azure as they expand in the cloud. Daren has been with us since December 2019.

Daren lives in Groton, MA, and spends his spare time doing CrossFit and hiking and mountain biking in the summer and skiing in the winter with his wife and twin boys.

Derek Salka

Desktop Architect

Bio

ENGINEERING

As a SkyTerra desktop architect, Derek is responsible for providing in depth knowledge of endpoint management to our clients and the SkyTerra team. His extensive and varied background gives him a unique perspective on endpoint management and user experience. Derek has been with SkyTerra since 2017.

When not working or spending time with his family Derek likes to golf in the warmer months, fights the dadbod daily by attempting to CrossFit while also doing many classic nerd things like video games, building his own gaming computer and reading Sc-Fi/Fantasy novels.

Jason McKechnie

Systems Analyst

Bio

Kurt Anderson

Systems Analyst

Bio

MANAGED SERVICES

Kurt works directly with SkyTerra clients to provide IT services, manage remote systems, licensing, troubleshooting and onboarding. His expertise enables him to solve a multitude of issues efficiently.

Kurt lives with his wife, two daughters, and two dogs in Peabody, Massachusetts. When not helping SkyTerra clients he can be found playing guitar, and watching football and hockey.

Landon Moreau

Project Manager

Bio

Roberto Cruz

Systems Engineer

Bio

Sean Fiandaca

Systems Engineer

Bio

MANAGED SERVICES

Sean provides staff augmentation to support one of our Boston clients helpdesk. He monitors and proactively fixes any IT related issues.

Sean lives in Maynard, Massachusetts with his wife and two teenaged daughters. In his spare time, he hikes around New England including around a family home in Littleton, New Hampshire. In January he completed his most extreme hike yet: 19,341-foot Mount Kilimanjaro.

Tabitha James

Systems Analyst

Bio

MANAGED SERVICES

As outsourced onsite tech support, Tabitha uses her extensive Office 365 expertise and customer services experience to identify our client’s problems and resolve them quickly. She also remotely assists other client’s technical problems and answers licensing questions and requests. Tabitha started with SkyTerra in November 2019.

Tabitha lives on a 5-acre hobby farm outside of Austin, Texas with her veteran husband and young son. Together they care for chickens and hope to raise goats, rabbits, and bees.

Pomy Bhatti

Systems Analyst Consultant

Bio

MANAGED SERVICES

Pomy provides onsite tech support for a SkyTerra client based in Vancouver BC. As a Microsoft Certified Professional he is able to quickly navigate infrastructure migration to Azure/OKTA and quickly identify solutions and provide support for whatever daily challenges cross his path.

Pomy Lives in North Vancouver BC with his wife and son. He enjoys skiing, playing guitar, lifting weights, and running. He has a keen interest in watching financial markets.

Baker Hart

Systems Analyst Consultant

Bio

MANAGED SERVICES

Baker is based in Northern California providing onsite support in the Bay Area and remote support nationally. Certified as an expert-level Microsoft 365 Administrator, he is able to help clients with a wide range of projects from secure collaboration to Azure migrations.

Baker lives in Petaluma, CA with his wife. He enjoys designing, building and flying all types of model RC aircraft and is an amateur investor. He enjoys hiking with his wife through the many parks and preserves in northern CA and volunteering for COTS, a local nonprofit focused on affordable housing.

OUR CORE VALUES

INTEGRITY

CUSTOMER FOCUS

ACCOUNTABILITY

We conduct business with honesty and trust
We are reliable and transparent
We respect each other and our customers
We do what is right.

We do what is right for our customers.
We seek to understand our customers’ needs and provide quality products and services, and innovative solutions.
We collaborate with our customers to identify opportunities to solve problems and improve their business results.
We build partnerships based on mutual, long-term success.

We take responsibility for our actions.
We are reliable and keep our commitments to ourselves and to others.
We take ownership for the quality of our work and learn from our mistakes.

COLLABORATION

COURAGE

CURIOSITY

We believe the best results are achieved through open communication, sharing information and ideas, and supporting each other.
We draw strength from our diverse backgrounds, experiences and abilities because they lead to better decisions and outcomes.
We thrive working across North America as an effective team.

We take reasonable risks in challenging the status quo when we know it is the right thing to do.
We champion innovative ideas and outcomes, always mindful of our responsibility to deliver what we say.
We act as leaders to face challenges boldly and with confidence.
We do not hesitate to speak up when something looks wrong.

We are inquisitive and routinely ask questions because we want to learn and grow – as individuals and as a company.
We are passionate about understanding “why things are the way they are” because knowing leads to discovery and innovation.
We are unafraid to explore possibilities that can strengthen our company and help us reach our potential.

The “Take Control of Tech” Plan

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Team

Meet the SkyTerra Team.

OUR LEADERS

Dan Bergeron

Co-Founder

Darren Schriever

Co-Founder

Chad Goodrich

Managed Services Manager

Steven Palanza, PMP, CSM

Senior Project Manager

Valerie Rogers

Controller

OUR TEAM

Bret Tartaglino

Customer Success Manager

Chris Lowe

IT Team Lead

Cyndy Wall

Endpoint Solutions Engineer

Daren Rathbone

Sr. Systems Engineer

Derek Salka

Desktop Architect

Jason McKechnie

Systems Analyst

Kurt Anderson

Systems Analyst

Landon Moreau

Project Manager

Roberto Cruz

Systems Engineer

Sean Fiandaca

Systems Engineer

Tabitha James

Systems Analyst

Pomy Bhatti

Systems Analyst Consultant

Baker Hart

Systems Analyst Consultant

OUR CORE VALUES

INTEGRITY

CUSTOMER FOCUS

ACCOUNTABILITY

COLLABORATION

COURAGE

CURIOSITY

The “Take Control of Tech” Plan

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