Posts by SkyTerra Technologies
What is a cloud managed service provider?
A cloud managed service provider is a third-party company which offers a cloud-based platform, infrastructure and application. It bundles cloud services into a managed service agreement which means you are not just buying the cloud services, but getting the expertise and support you need to keep it optimized and secure. Think of it as you…
Read MoreWhat is a managed service provider?
A managed service provider (MSP) supports your company’s network, infrastructure and other technology needs. To use a metaphor, it does the heavy lifting so your in-house team can focus on improving and growing your business. Some offer an all-in-one platform and others customize the services to fit the client’s business. MSPs proactively work to keep…
Read MoreWhat is IT project outsourcing?
IT project outsourcing is similar except it’s for a specific job within a given period of time and therefore has limited scope of your IT needs. The project might include the development of products, services or solutions and involve multiple parties within and outside of your organization. Examples of IT outsourcing projects are migrating from…
Read MoreWhat is IT help desk outsourcing?
When the term “IT help desk outsourcing is used,” it typically refers to only help desk support instead of the complete services that a managed service provider (MSP) can provide for a more comprehensive solution to support your in-house team. In either case, the help desk tech service provides 24/7/365 support from an external vendor.…
Read MoreWhat is meant by the outsourcing of IT services?
The word “outsourcing” simply means sending a project or function to an external resource instead of to your internal team or staff member. The outsourcing of IT services can take a couple of forms. Outsourcing IT projects: This is when your company decides to send a particular project or component to a third party rather…
Read MoreOffice 365 Collaboration Systems Engineer
Career Overview: Office 365 Collaboration Systems Engineer The Systems Engineer position requires expectation of broad and deep technology skills across a range of disciplines. Systems Engineers implement, support, and maintain a variety of IT services, including Azure cloud, networking, security, email, systems integration, governance, and disaster recovery both on premises and in the Azure cloud. Systems Engineers provide subject…
Read MoreUsing Power Automate to Streamline New Supplier Requests
Power Automate, a Microsoft business application, allows you to use automation to streamline and digitalize repetitive tasks. Automating mundane tasks boosts efficiency, ensures data accuracy and improves user experience. Learn more how SkyTerra used Power Automate to build a streamlined solution for new supplier requests. Challenge A leading North American processor and marketer of value-added…
Read MoreAzure Logic Apps
Azure Logic Apps is a cloud service (SaaS) that assists with scheduling, automating, and orchestrating tasks as well as business processes, and workflows when you need to integrate applications, data, systems, and services across business processes, cloud platforms, enterprises or organizations. What Are the Benefits of Azure Logic Apps? Simplifying how you design and build…
Read MoreAutomate Business Processes: A Case Study on Automating Policies and Procedures
Automating business processes can increase efficiency and time savings. Recently, SkyTerra worked with a large, private real estate company to help them automate business processes. Read on to learn how SkyTerra was able to help the company get more done. Challenge A large, private real estate company that had turned to SkyTerra for IT help…
Read MoreWhy Governments Use Microsoft
A positive government and citizen relationship relies heavily on trust and respect. Governments use Microsoft to achieve this as it empowers them to protect their citizens’ data and privacy. At SkyTerra, we know cyber security is critical. Technology impacts the government industry in many ways. In 2018, the U.S. government had 1.2 billion records breached.…
Read MoreHow Technology Is Impacting the Banking Industry
How Technology Is Impacting the Banking Industry Financial institutions looking for an edge are turning to “intelligent banking.” Technology is impacting the banking industry more and more. Deeper customer insights help banks deliver better customer experiences that lead to more growth and customer loyalty. Microsoft and its partners help banks get these insights so they…
Read MoreCyber Security vs. Productivity: Can You Have Both?
It happens all too often: Cyber security is left in the dust by the need for productivity. You might feel like you’re in a constant battle with your cyber security team to get access to the files and information you need so your team can get their work done. But this doesn’t have to be…
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